In addition, it doesn't integrate with third-party systems like CRM. That's because it only handles individual chats on the iPhone or Android app. Starting with WhatsApp Business App, this service is tailor-made for small and medium businesses. Part 2: Differences between WhatsApp Business App and WhatsApp Business API

So, customers chatting with you on WhatsApp Business can see your brand logo and company name even if they haven't saved your contacts yet. This is in contrast to the regular or private accounts which use personal profile pictures.

Users connect their information systems to the API system and enjoy fast, secure, and automated communications.īut don't confuse it with the WhatsApp Business App, which lists your profile as a business account. In other words, the app allows business owners to receive and reply to messages from clients in bulk. A WhatsApp Business API account allows large and medium-sized businesses to contact their clients worldwide quickly. In 2018, WhatsApp released the revenue-generating API. Best way to backup WhatsApp Business messages Part 5: Applying for a WhatsApp Business API Account Part 4: All the Jargon you may want to know about WhatsApp Business

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